SpSoft and TechCardinal Consulting Announce Strategic Partnership

August 2025:  TechCardinal Consulting is proud to announce a strategic partnership with SpSoft to deliver next-generation AI and agentic automation solutions across healthcare, insurance, e-commerce, FMCG, and other industries.

Together, SpSoft and TechCardinal will help organizations transform customer engagement and operations by integrating voice AI agents, agentic bots for websites, and full-stack AI agentic support tailored to industry-specific challenges. From improving digital front doors in healthcare to automating call center workflows in insurance and e-commerce, this partnership brings intelligent automation to scale.

“This partnership underscores SpSoft’s mission to redefine how enterprises leverage AI agents in their customer and business workflows. Together with TechCardinal, we’re helping clients deliver seamless, automated, and human-like experiences across industries.” — Michael Lazor, CEO, SpSoft

“TechCardinal’s go-to-market expertise, combined with SpSoft’s innovative AI agent capabilities, creates a powerful platform for growth. We’re excited to help clients capture new opportunities while transforming efficiency and customer experience.” — Jeff Heselton, Managing Partner, TechCardinal Consulting

About SpSoft:

SpSoft is a leader in developing and integrating AI-powered voice agents, agentic bots, and call center automation solutions for healthcare, insurance, e-commerce, FMCG, and other verticals. With deep expertise in building agentic AI, SpSoft enables businesses to reimagine how they engage, serve, and scale. 

Spsoft’s AI offering includes: 

SpSoft Voice - AI Platform:

SpSoft’s Voice AI platform powers modern, omnichannel and multilingual Human-Like customer engagement by automating and augmenting voice interactions across various use cases, like:

• AI-Powered Contact Center Automation: Voice agents handle inbound and outbound calls, replacing and augmenting human agents, reducing operational costs while improving customer experience. Industry-agnostic and scalable.

  
  

• Voice-Enabled AI Chatbots: Seamlessly embedded into any website via a modern web widget, these bots engage visitors, capture leads, handle support inquiries, integrate with CRMs and calendars, and schedule appointments, all through natural voice interactions.

SpSoft - Corporate AI Platform:

Our Corporate AI Platform empowers internal teams through role-based, secure, and customizable AI agents, tailored for specific departments or deployed enterprise-wide, to drive operational efficiency and intelligent process automation.

Key Use Cases: 

• Executive/CXO AI Assistant: Accelerates strategic decision-making and insight synthesis. Consolidates cross-department insights, automates board-level reporting, and supports executives with data-driven decision-making.

• Department-Specific AI Experts for HR, Recruitment, Sales, Marketing, Procurement, Finance, Manufacturing, and Logistics. Each expert comes with a powerful set of capabilities designed to accelerate performance and drive measurable ROI:

  • Secure, compliant, role-based access to corporate data

  • Support for on-premise and private cloud deployments

  • Integration with enterprise data sources (ERP, CRM, HR systems, file storage, etc.)

  • AI-generated reports and documents featuring advanced visualizations and presentation-ready formats

  • Department-specific agents that enhance employee productivity and decision-making

Our Corporate AI Platform includes full-cycle enablement, covering AI consulting, implementation, end-user training, and a dedicated team of experts focused on ensuring successful adoption, continuous improvement, and lasting business impact.

SpSoft - Omnichannel AI Outreach Platform (Coming Soon)

Our upcoming product will revolutionize outbound AI-powered engagement, enabling seamless customer reach across voice, email, SMS, WhatsApp, and more, driven by AI and tailored for conversion.

About TechCardinal Consulting:

TechCardinal Consulting is a technology advisory firm specializing in go-to-market strategy, demand generation, AI, and digital transformation. The firm partners with innovative companies to accelerate growth, improve performance, and future-proof operations.

Looking Ahead:

This is only the beginning. Our joint initiatives will introduce new AI agents and automation solutions designed for speed, intelligence, and enterprise growth. Stay tuned for future updates, case studies, and product announcements as we expand the impact of agentic AI across industries.

Media Inquiries & Contact: 

TechCardinal Consulting: techcardinalconsulting.com 

SpSoft:  spsoft.com